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Reisende (98)
Rom og suite (32)
Spise (19)

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Sted
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HOTELLSTIL
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HOTELLKLASSE
246anmeldelser
124bilder
1spørsmål og svar
0romtips
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Disse anmeldelsene er maskinoversatt fra engelsk. Vis maskinoversettelser?
Min mann og jeg tilbrakte 3 netter på dette hotellet og var svært komfortable. Det var god størrelse på rommet med en king size seng men badet var ganske små. Kontinental frokost veldig bra. Hadde buffetgrillen måltid en natt, men foretrakk å spise et annet sted den andre
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Min kone og jeg bodde der i 3 netter for nylig og nøt vår tid der. Rommet var bra med utsikt over parken og hadde en stor king size-seng. Dusjen var lite, men vi overlevde dette problemet. Den trappen til rommene er en plage men et nytt løft er installert, bør løse dette
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Vi tilbrakte 3 netter denne uken på Victor Harbour Hotel. Soverommet vårt området var stort, veldig rent og pent innredet. Vi hadde utsikt over parken som var flott. Dessverre var dusjen inkludert toalettet og var veldig lite. Det var ingen plass til å tørke deg med mindre du
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Bra beliggenhet, men bratte trapper, bråkete rom (søppel truck, løftegaffelen og personalet som skiller flasker på 7,00 am), og verdens minste bad. Sengen var bra. Generelt OK, men vi vil ikke bo der igjen.
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Ble servert straks, men ventet i 50 minutter på maten! Damen spurte om vi ville ha hvitløk brødet mens vi venter på vår lunsj som kommer, så vi bestilte noen ... 50 minutter og ikke engang vår hvitløk brød komme ut til oss! Svært skuffet! Total ventetiden var én time, og det er
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Forrige
1234569
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Alle bilderReisendeRom og suiteSpise
Room and Picture Window
Bilde levert av ledelsenHotel Victor
Executive Room
Room 3
ForrigeNeste
1234567
Need to share the worst experience we all had on Saturday night. We booked to have dinner at HOTEL CROWN at Victor Harbour. Looking forward to it as we had been before with a great time. We ordered our meal and served by wonderful staff. We started at salad bar as they were busy and our meals would probably take awhile. We noticed the bread had run out so I made a polite, yes a polite complaint that they had run out of bread and small salad bar gad not been tendered too and contents were either empty or stale. Still nothing done. We still had no food and again approached staff and asked why a pub would put out hard frozen bread and not fresh and yet again nothing done to salad bar. Asked for the manager ( the bar staff had no idea who the manager was as I asked for their name) and he came over to attend to our complaint ( he seemed very understanding) and solution was to microwave the bread, and not touch salad bar. Now it's nearly an hour and no food with hungry kids, 1 meal arrives and the youngest starts eating ( spaghetti) on her own as our other meals still not arrived. I'm thinking that because I complained we had been bumped to last order for the night as large group who ordered after us were actually eating. Childish behaviour I'm thinking. Now on the hour I asked when our food would arrive and at this stage asked for manager again, when he arrived his attitude absolutely astounded me and Lyndall. Now I quote " before you start I will not tolerate my staff being yelled at by anyone" and my reply was (still calm) " I beg your pardon I never yelled at your staff but I'm very positive if we don't get our food soon you will" now he turns and walks away no discussions at all says something under his breath that I did not hear, and told us he will refund all our money back, little did he realise we had a bar tab going. Now our food arrived looks lovely, no the salad bar has not been attended to, not to worry coz at this stage we lost our appetite. A nice waiter arrives with cash and says it's our money back, our response was please take back your cash as we have a tab, please return my credit card as we won't be eating our meals. At this stage the salad bar was refreshed. Little bit late. I'm still wondering what staff did to our meals in the kitchen. Now at home I searched for the owners of the Hotel. Found out it is Gunn Group of South Australia. Can not find an email address on their Home page, what a surprise. Hopefully they might read this and contact me. I doubt it. We will never ever attend the Crown hotel again but be assured Gunn Group I will let people know, and on your Facebook page, twitter page and trip advisor and any other forum I can find until I get an apology. I want nothing for free ( hence not taking the cash offered) just an apology from the manager and company representative. Wish me luck.
This is not a review for our hotel. It is for the Hotel Crown
0 stemmer
PRISKLASSE
USD 83 - USD 102 (Basert på gjennomsnittspriser for et standardrom)
BELIGGENHET
AustraliaSouth AustraliaVictor Harbor
ANTALL ROM
33
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