We were very impressed with the cleanliness of this hotel. Absolutely beautiful rooms and the walk-in shower was gorgeous. The staff was very friendly and greeted us warmly every time we left and returned. This was one of the best hotels we've stayed in over the past 30 years of using chain hotels. Definitely A+!
Nice new hotel. Rooms will be familiar to those regularly stay at comfort suites. One difference I noticed was the 70” tv inn the room that swivels. The only reason I did not give a 5 rating is poor soundproofing. The people above me are very loud when walking and more interesting is I can hear the conversation in the next room as well as when they sneeze and cough.
This is a brand new hotel. Everything was perfect about our stay. Staff was very informative and friendly. Plenty of lightning in the parking lot. Felt very safe. Appeared to be still working on some of the rooms.
Stayed there for one night while traveling over Labor Day weekend. The property had only been open two weeks when we checked in. I didn't reserve a room for that night but they still gave me a great price, as cheap or cheaper than the other properties at that exit. Since the property was so new, they asked to look for any issues that they need to address. They did mention that there was a small problem with hot water being very slow to come up to temperature in some rooms. Mine was one, which was no big deal to me, let them know on checkout like they asked me to do. I really prefer to stay at Comfort Suites when I can and this property met all my expectations.
I booked the reservation at this hotel to isit my grandson. It is a brand new hotel and advertises a heated indoor pool. The staff was exceptional and welcomed me, telling me all about the amenities, fitness room, pool and hours and urging me to contact them if I needed anything. I was very impressed. The next day my grandson, daughter and I went to the pool. We had beeb there about 2 minutes when the front desk attendant came and told us the pool was closed!!! I sent my daughter and grandson back to room and went to front desk . I asked why pool was closed and was told they were having permit issues. I asked why she didnt tell me that the day before, and why she told me the pool hours etc. and never mentioned it being closed. She said that since my dayghter and grandson werent registered guests they couldnt swim due to insurance purposes. I sais, "So if it was just me, and I wanted to swim, the pool would be open?" She said no, it is closed due to permit problems. I will NEVER stay at this hotel, even though it is new and more convenient. Who knows what else they will lie about or misrepresent. …
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