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155 Harrisons Rd, Red Hill, Victoria 3937 Australia
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Supra2720 skrev en anmeldelse okt. 2015
Melbourne, Australia1 bidrag4 nyttig-stemmer
We had a girls' weekend at The Barn. It was very disappointing - both the shabby condition of the accommodation and the service. There was no billiard table, air hockey or soccer table, as advertised on website. I had advised the owner that we would be four girls one night and five girls on the second night, yet only two beds had been made up. The Barn has a very unfinished feel; there was a wire poking out of the wall, leading to nothing, there was no splashback in the kitchenette, neither was the bench caulked around the edges. The bathroom door is right off the kitchen (is this legal?). The space very dusty and ridden with spiders and bugs. The furniture was broken and chipped in about three cases - felt like the owners had put rejected old furniture from their own home into the Barn! The main decking area, which is at first floor level, was very wobbly and felt a bit unsafe. We didn't complain to owner as she had already been hostile on first night when we requested extra linen so that we could have our own bed each!! Not an unexpected or surprising request surely?! Garden is neglected - grass needed mowing, driveway washed away... All in all, it felt run down. I think the other two accommodations may have been more recently renovated so they may be ok - but I wouldn't bet on their cleanliness. Only positive I can think of is that the bed was reasonably comfortable.
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Dato for oppholdet: oktober 2015
Renslighet
Service
Sovekvalitet
Reisetype: Reiste med venner
Nyttig
Del eksternt
Tomas J skrev en anmeldelse aug. 2015
Melbourne2 bidrag
My partner and I stayed in 'The Barn'...an opened planned loft with 3 balconies, on which we ate our meals to enjoy the surrounding views including the water. We loved the quiet, beautifully maintained gardens and sounds of nature. Inside, The Barn is spacious and has a fireplace and A/C system which kept us very warm. The bed was very comfortable and this was the perfect place for our weekend out of town. 'The Barn' comes equipped with all you need for your stay and has a pool table & Foxtel if you need it. The bathroom was clean and has a deep bath with spa. The owners/managers were friendly and very accommodating. They offered great local recommendations for food, wineries and beaches and also showed us 'The Grand' at which we'll be staying next time. It's very well furnished, spacious and has the best views on the property. The infinity pool on the balcony/decking is a highlight! We look to our next stay.
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Dato for oppholdet: august 2015
Nyttig
Del eksternt
Harris198 skrev en anmeldelse apr. 2015
1 bidrag
I stayed at Somerset view for a family get away, initially reaction was wow!!! Views everywhere, pool, spa, plenty of room for the kids. Everything that we wanted on our family get away. The hosts were very welcoming and eager to attend to all our needs, highly recommended. 10/10 five stars!
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Dato for oppholdet: april 2015Reisetype: Reiste med familie
Nyttig
Del eksternt
Helen M skrev en anmeldelse feb. 2015
4 bidrag9 nyttig-stemmer
My girlfriend hired both the grand and the house for her special 40th birthday weekend celebration for a party of 15-20 females... So excited that she was able to find and secure somerset views during the lead up we all received links on how beautiful the house looked... Upon arrival our tour was hosted by the owners together with their dog and cat in toe...They took the dog but left us with the cat which cried all day and NIGHT with a begging look of "let me in to feed me and so I can sleep on my red lounge chair" ... Which is so elegantly featured in their promo photos but is covered in cat fur and stinks.... One of the guests had to leave because she is allergic to cats and due to cat hair being everywhere this was causing her to itch and sneeze relentlessly.. The red shaggy rug in front of the fire place has a collection of twigs, stones and dirt and looks as if it's never has been treated to a vacuum... Not forgetting the state of the floor boards could do with a good mop... Their was sand in one of the beds.... Linen didn't seem to be clean and upon departure we witness the bed sheets taken out of the barn and directly hung onto the clothes line to be aired but not washed... The glass pendant lights along the kitchen bench inside are covered with spider webs and dead insects.. The entire place has such beautiful views a windows wash every few months would be beneficial... At the rate that my girlfriend paid to secure this lovely establishment we were horrified that it hasn't been kept in first class condition and all 20 of us have agreed not to recommend Somerset view...
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Dato for oppholdet: februar 2015Reisetype: Reiste med venner
Nyttig
Del eksternt
Svar fra LizChip, Owner på Somerset View
Besvart 21. feb. 2015
Thank you for your response. It is always a good thing to get feedback. In response to your review I would like to point out the following: Upon greeting the guests yes I did have my small dog with me who is blind, recently had his best friend put down on Xmas eve and is very attached to me. During the day he follows me everywhere. The cat did arrive as well. I asked whether it was ok to have the dog follow me and attempted to remove the cat, who is normally locked up. The guests responded with "no problem, we are cat lovers" so I did not feel it was a problem. If the cat was a problem, which has never been the case, all it took was a phone call and the cat would have been locked up. I use a highly respected cleaning company on the peninsula who have cleaned for me for over 6 months with no problems. The comments regarding the rug and chair are constructive comments and this review has been forwarded on to them so valid issues can be addressed immediately. Prior to this booking the floor was thoroughly vacuumed and totally washed down. It was immaculate. The windows were also spot washed. A large amount of excess rubbish was left in our garage for us to take to the tip at our expense. I take great pride in my property and always try my best to meet people's requirements so that they can have a great experience. I went beyond my terms and conditions to accommodate you as we do not allow more than 14 guests stay. I had great reservations in allowing 20 plus guests stay, which I did not charge you for. I found it highly offensive that you would insinuate that I did not wash the linen and hung up dirty linen to air out and then replace onto beds. I have a commercial laundry and cleaning staff and I spend hours, taking great care and pride in preparing linen, making sure it is of the highest quality and cleanliness. What you would have seen was me taking linen from the barn to be washed in the laundry. There was washed linen on the line drying which I believe you mistook for the dirty linen I was carrying, which was to be washed. Your comments are extremely damaging and highly unjustified with you being so quick to judge a situation which was. It the case. As for the sand in the bed I can guarantee, as so with the cleaning staff that upon your arrival all sheets were freshly washed and clean. Your were informed the property sleeps 14 maximum and you said no problem. As your guests consisted of 9 on the first night and then 20 plus on the second night, there was obvious bed sharing. I cannot be held responsible for cleanliness of beds once someone has slept in them. Thank you again for your feedback, the relevant comments will be taken on board and attended to immediately to better the stay of our guests.
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Chelsea C skrev en anmeldelse mai 2013
Melbourne, Australia1 bidrag3 nyttig-stemmer
Noen venninner, og nylig bodd på "huset" på Somerset utsikt. Jeg bestilte hotellet gjennom Stayz og hele prosessen var ganske enkelt. Jeg ved et uhell ble overbelastet men ble raskt refundert når jeg førte dette til eierne oppmerksomhet. Jeg måtte sende eier en uke før vi hadde bestilt som ingen informasjon om innsjekking/utsjekking ganger er blitt levert. På morgen ble vi ankommer jeg ble varslet at spaet var ikke fungerer (ingen feil av eierne) så ble refundert $50 ekstra betalt for bruk. Den første kvelden vi var alle sitter i salongen når vi ser en mann på dekk nær spa. Vi fikk en skrekkopplevelsen! Viste seg at det var eieren av hotellet kommer til å kontrollere spa. Jeg forstår at de eier hotellet men vi ville ha satt pris på en banker på inngangsdøren lar oss få vite han skulle reise rundt i stedet for bare går rundt i! Dette skjedde igjen neste dag! Selve huset var nydelig med vakker utsikt over paddockene. Hvert rom var svært ren og pen. Kjøkkenet var godt utstyrt (et par ekstra te håndklær ville ha vært nyttig). Vi var ikke gitt noen informasjon om hva du kan gjøre ved utsjekking så dette var litt forvirrende og vi bare gikk av klokken 11. Eierne House er koblet til stedet som jeg er sikker på at er flott hvis du trenger noe, men vi fant ut at det var litt vanskelig å slappe av og vi var veldig bevisste på støy selv om vi ikke er en spesielt høy gruppe til å begynne med. Hele huset er nydelig, men vi vil ikke komme tilbake til måten hotellet er designet med eierne hus bli med gjorde det litt vanskelig å slappe av.
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Dato for oppholdet: mai 2013
Verdi
Rom
Sted
Renslighet
Service
Sovekvalitet
Reisetype: Reiste med venner
Language Weaver
Nyttig
Del eksternt
Forrige
BELIGGENHET
AustraliaVictoriaMornington-halvøyaRed Hill
ANTALL ROM
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Vanlige spørsmål om Somerset View
Hvilke populære attraksjoner er i nærheten av Somerset View?
Nærliggende attraksjoner inkluderer The Enchanted Adventure Garden (5,5 engelske mil) Arthurs Seat Eagle, (5,6 engelske mil) og Safety Beach (3,9 engelske mil).
Hvilke restauranter finnes i nærheten av Somerset View?
Restauranter i nærheten inkluderer Ten Minutes by Tractor Restaurant, Foxeys Hangout og Polperro Restaurant.