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OYO 15202 Kanny Residency

Reisende (2)
Rom og suite (20)

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Nr. 59 av 130 hoteller i Noida
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A1, Sector 72, Noida 201301 India
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Indira Gandhi Internasjonale Lufthavn27 km
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Well this place is so terrible. Staff , hygeine, cleanliness was so poor. Washrooms are dirty, blankets and bedsheets are bad and smelling. Also morning breakfast buffet is poor and also AC is not working. Never ever book this place.
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I booked a hotel on 17april in treebo hotel i came here around 1am nd no one person here to open the hotwl gate nd i wait here for half hour. I called to head offc and asked no person os here to open the gate nd m waiting from last half hour.then then open the vate after 45 mints. I booked the hotel from xpedia.com nd pay the full amount online. When i came insidw the hotel , manger asked me the hotel is full nd v dont have any room vacant. Then i call the seniour athourity nd asked to solve my problem but they wait me around 3 hours to solve my problem not even a single glass of water offer by the staff to me. M came here with my wife nd my 3 year daughter. After a 8 hours drive here i harresed around 4 hours.. I stongly recommend not to book treebo hotel nd not even booked through expedia.com
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Svar fra TreeboHotels, Guest Relations Manager på OYO 15202 Kanny Residency
Besvart 20. apr. 2018
Dear Guest, We absolutely regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We have taken your feedback very seriously. We have forwarded your concern to our team to take appropriate action. I assure you that we put a lot of emphasis on our service standards. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Wishes, Abishek, Treebo Hotels
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I recently stayed at the Treebo A1 Residency in Sector 72 Noida. The whole experience was aweful and here are the reasons why. 1) I checked into the hotel around 1 AM since I had a late flight. When I came in there was no water in the room at all. 2) I was asked to change the room the next day. 3) The quality of the breakfast was very bad. 4) I ordered a Chicken dish and the meat was not cooked and I had to send it back 5) The TV is the new room wasnt working and it had to be changed. 6) I told the person that I will be paying my Credit Card and he inisisted that I pay by cash or transfer money to his account which was very unprofessional. 7) The day of my departure I was sent a payment link, when all these matters were escalated and the link also wasnt woking. 8) The night I was leaving, there was no water again too.
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Svar fra TreeboHotels, Guest Relations Manager på OYO 15202 Kanny Residency
Besvart 22. mar. 2018
Dear Guest, We absolutely regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We have taken your feedback very seriously. We have forwarded your concern to our team to take appropriate action. I assure you that we put a lot of emphasis on our quality standards. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Wishes, Abishek, Treebo Hotels
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PRISKLASSE
USD 12 - USD 28 (Basert på gjennomsnittspriser for et standardrom)
TIDLIGERE NAVN:
Kanny Residency
BELIGGENHET
IndiaUttar PradeshGautam Buddha Nagar DistrictNoida
ANTALL ROM
10
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