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Dette stedet så veldig fint ut på kart og bilde. Men når vi kom frem var det alt annet en det. Bungalowen var dårlig vedlikeholdt. Tynne madrasser og smale senger. Sengetøyet var syntetisk og hadde ingenting med laken og gjøre. Det var ikke varmt vann. Kun kaldt. Bungalowen var
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Svar fra WhiteSandBungalows, General Manager på White Sand Bungalows
Besvart 11. mar. 2015
This reviewer's Tripadvisor profile states: 'Backpacker. Travels like a bum' - She is the first non-diving backpacker we ever saw with two giant suitcases. Seems like the reviewer want to redeem herself cos her review is one gross lie after the other. People are different, some love bungalows built in natural materials, others prefer cement hotel rooms. This reviewer made a reservation for 10 nights, obviously in the wrong resort for her. We understand this can happen and asked her to pay the minimum rate without breakfast for the current + following day. This made her very upset and is probably the reason for her hateful comments. If only one of this person's points had any substance, we would naturally apologize and correct the matter right away. 'Dette stedet så veldig fint ut på kart og bilde. Men når vi kom frem var det alt annet en det.' The reviewer accused us erroneously that the furniture inside is not the same as shown on our pictures. All our photos on Tripadvisor and our homepage are 100% genuine un-photoshopped. The only thing not shown are the bedside tables. Former guests have posted pictures on Tripadvisor too and they prove us right. 'Bungalowen var dårlig vedlikeholdt'. Not true, all bungalows are repaired and varnished on a regular basis. Everything works, water is running, toilet is flushing. 'Tynne madrasser og smale senger.' Not true, our king size beds are 20 cm x 160 cm x 215 cm. Our mattresses are top quality foam in hospital standard without springs. Eventhough this reviewer is unusually rotund and everything is relative, we know that sometimes up to 3 guests/families sleep in the same bed. Not even once did we ever receive any complaints about our beds or mattresse before. 'Sengetøyet var syntetisk og hadde ingenting med laken og gjøre.' Not true, all our bed sheets are 100% cotton. 'Det var ikke varmt vann. Kun kaldt.' Our tap water is 32 degrees celsius, not exactly cold. In a tropical country with air temperature never below 27 degrees long hot showers dont make any sense. Most people want to cool down, not heat up. 'Bungalowen var mørk og trist. Not true, we have 24 hours electricity, there are 5 windows downstairs and 2 upstairs. Furthermore the door is divided like a stable door so its possible to open the upper section separately. Not many guests stay inside all day, they spend more time on the big airy balcony facing straight out to the beach and ocean. 'Ved siden av den Bungalowen vi bodde var der mye søppel.' Not true, its not garbage but a few concrete posts 5 m away, to be used for construction of new bungalows. Unfortunately we were delayed by the super tyfon Haian/Yolanda last year. 'jeg reiste sammen med mine 2 barn (ungdommer) som var backpackere i Asia. Selv de synes standarden ikke var bra , og var glad at vi flyttet' Not true, the reviewer's children (23 - 27 years) came to our reception and told us their mama wanted to stay in a hotel room, not a bungalow. They also told us mama (65 years) had 'some psychological problems cos of meno pause' and often acted irrational, illustrated with rotating index fingers to the head. They both repeatedly stressed they really liked our bungalow, but mama paid and they had to stay together as a family, eventhough they were growing tired of her. We dont blame them for humouring their mama by telling a few white lies. When the reviewer quotes others as witnesses, she have to accept we reveal what they really said to us. The reviewer forgot to tell about the good service we delivered when arranging their transfer to the island by van + boat, including a 3 hours wait for our driver at airport.
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Disse anmeldelsene er maskinoversatt fra engelsk. Vis maskinoversettelser?
Vi tilbrakte 5 vakre netter på hvit sand bungalow. Bungalow er grunnleggende, men vi trengte ikke mer, stedet er rett på stranden, ansatte er veldig hyggelige og hjelpsomme og restauranten på stedet er ganske fin. Veldig lett å få tilgang til alt rundt (dykkebutikker, barer osv.)
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+1
Vi bodde der over natten fra med 6 pax alt i alt rommet var veldig rimelig og personalet var vennlig. Jeg vil ne skrive en detaljert opplevelse fra Cebu for seernes skyld. Fra NorthBus Terminal i Cebu dro vi fra kl. 03.00 om morgenen på en buss på vei til Maya, verdt 225 euro /
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Malapascua ser ut til å bli mer og mer oppskalere, så jeg var glad for å finne disse enkle og økonomiske bungalower på stranden. Jeg bodde alene, men bungalow ville ha innkvartert så mange som 4 personer, med to deler nede seng og to deler ovenpå sengen. Jeg hadde noen problemer
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Jeg hadde en flott tid i våre leid bungalow i 4 dager. Det er enkelt og rent. Seaview er kjempebra! Staber er veldig høflige og deres frokost er også bra! Jeg vil anbefale dette stedet til vennene mine!
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Forrige
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Alle bilderReisendeRom og suiteSpiseBasseng og strand
our bungalow
Looking outside through front door to bungalow
ForrigeNeste
1234
Hi Limor, yes we can accommodate you and your family in a beach bungalow. There is an attic room upstairs, so its like two rooms in one and perfect for families. 1500 peso/night for your family of 4 guests. Reach us at whitesandbungalows, its a hot mail.
0 stemmer
Hi Michelle, sorry but we are sold out the coming days. There should be a beach bungalow available 13th January. Things may change and you are welcome to contact manager Melda: +639194815190 to get the latest update. Best regards
0 stemmer
Dear Rose, Sorry, there is just one beach bungalow available April 11 - 14. Maybe it can be extended to 15th April, we will know tomorrow. We can be reached thru whitesandbungalows, its a hot mail. We are not allowed to write the address here. Else try 0919 481 5190. Best regards White Sand Team
0 stemmer
Hi Kristina, You are very welcome here, but unfortunately we are booked out the coming days. We hope we can help you next time. Best regards and Merry Christmas White Sand Team
0 stemmer
Hi Katja, You are very welcome here, but we are almost sold out. Unless we get a cancellation we only have one night January 1 - 2 and another January 3 - 4. Both nights in a beach bungalow. We may be able to help you the night January 2 - 3, but it will be in a different room in the main building. From the airport you take a taxi to North Bus Terminal and get on first departing bus for Maya. The busride is 4.5 hours. In Maya take the first regular local boat, 40 min. Be aware public boats stop running around 5 pm. Naturally we can arrange transfer from airport/hotel/ferry in aircon van to Maya, 2.5 - 3 hours and a private boat too if needed. Maybe better if we could continue on whitesandbungalows, its a hot mail. We are not allowed to write the address here. Regards White Sand Team
0 stemmer
ForrigeNeste
12
ForrigeNeste
11
BELIGGENHET
FilippineneVisayasCebuMalapascua Island
ANTALL ROM
10
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