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The non-veg food in the breakfast buffet usually consist of sausages, any of your choice of egg preparation and chicken sandwich if you order. They usually do not put up a dinner buffet unless it is some local festival, any special occasion or requested for exploring the local cuisine. The breakfast buffet spread usually has all a good number of options under various cuisine including Indian, continental and English breakfast. The Hotel does have a travel desk but a little expensive than the nearby tour operators. However in terms of type of vehicle, punctuality staff courtesy it is a good one.
I think you can contact the hotel before arrival for airport pick up. However, reasonably priced prepaid taxi services are available at Bagdogra airport for travel to Gangtok. For excursions to Nathula and other places you can contact travel desk upon arrival and they'd cater to your needs.
New orchid has own well maintained restaurant and it is very good from all the way.Foods are testy and the stuffs are very cooperative. You can try this or goto M.GMerg where you can get various types of restaurants.