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Premier Inn Bristol Filton Hotel

0.1 km fra sentrum av Filton
  • Gratis Wi-Fi
  • Gratis parkering
  • Restaurant
Lagre
2. apr. 3. apr.
1 rom, 2 voksne, 0 barn
Gloucester Road North | Shield Retail Park, Filton BS34 7BR, England
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    Vurdering fra reisende
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    Tidsperiode
    Språk
    • Flere språk
    Denne anmeldelsen er maskinoversatt fra engelsk Hva er det?
    Vise maskinoversettelser?
    Anmeldt 8 juli 2013

    I found this premier to be very comfortable and clean and having the facilities of the Brewyers Fare next door for breakfast and evening meals very convenient. The staff were very helpful and welcoming, and due to the location of this particular hotel for me...Mer

    Denne anmeldelsen er maskinoversatt fra engelsk Hva er det?
    Vise maskinoversettelser?
    Anmeldt 20 juni 2013

    The hotel is easy to find, as it's close to the main road - the downside of that is traffic noise. As others have mentioned, the car park is shared with a retail park, which is busy and noisy in the day, but quieter in...Mer

    Denne anmeldelsen er maskinoversatt fra engelsk Hva er det?
    Vise maskinoversettelser?
    Anmeldt 8 juni 2013

    Stayed here whilst working in Barry and Mendip. I like the premier inn's as you know what you a getting, a comfy bed, clean rooms and a good breakfast. Good central location with free car parking. What could you ask for Checking was quick and...Mer

    Svar fra Charlotte M, Manager på Premier Inn Bristol Filton Hotel
    Google-oversetting

    Hi, Thank you for taking the time to give feedback on your stay here at Premier Inn Filton. It’s always...Mer

    Denne anmeldelsen er maskinoversatt fra engelsk Hva er det?
    Vise maskinoversettelser?
    Anmeldt 5 juni 2013

    This hotel is typical of most Premier Inn--clean, comfy bed and okay for one night stay. The room was a bit warm but there was a fan so it was okay. The only thing i didn't like with this particular PI was the creaky floorboard....Mer

    Svar fra Charlotte M, Manager på Premier Inn Bristol Filton Hotel
    Google-oversetting

    Hello, Thank you for taking the time to leave feedback on your recent stay with us here at Filton Premier...Mer

    Denne anmeldelsen er maskinoversatt fra engelsk Hva er det?
    Vise maskinoversettelser?
    Anmeldt 4 juni 2013 via mobile enheter

    The staff are friendly&pleasant! The room is basic but ok. The bathroom is very basic, really basic. The sofa in the room is stained and the overall feeling is it's not clean and quite tired looking. To make things worse the room also smells of...Mer

    Svar fra WhitbreadHotels, Online Customer Service på Premier Inn Bristol Filton Hotel
    Google-oversetting

    Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure...Mer

    Om
    Fasiliteter
    • Toppfasiliteter
    • Restaurant
    • Gratis Internett-tilgang (WiFi)
    • Gratis parkering
    • Hotellfasiliteter
    • Gratis parkering
    • Flerspråklig personale
    • Ting å gjøre
    • Restaurant
    Bilder
    Spise (33)
    Hotell og omgivelser (6)
    Rom/suite (5)
    Baderom (2)
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    Spørsmål og svarStill et spørsmål
    clogsw
    Is the hotel by the city centre? Thanks
    25 februar 2017|
    Svar Vis alle 8 svar
    Svar fra Filton Recption T | Hotellrepresentant |
    We are located next to a central road which takes you straight into the city. It takes approximately 20 mins in the car or by bus. There is also a regular bus stop in close proximity to the hotel. Hope this helps!
    0
    stemmer
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    ThisIsMyOpinion2
    I am furious with the man - who claims he is the manager - on the desk right now this minute. He has annoyed me so much and refuses to allow me to speak to someone else. I called the other day to ensure I have a quiet room off the ground floor. He did not say the family rooms are only on the ground floor. He marked my booking to the top floor. So what went wrong? He has marked my booking as a double instead of keeping it to a family booking. He said it would be ok as the room could be made into a family room. I am not there yet, but I would check in on Friday and my daughter will have no where to sleep. I would then have to complain and get "someone" to find a bed for her and make it up. WHY HAS THIS HAPPENED?????? I asked him if the "family" bed would be a proper single bed. He said it would be. He then said it would be a sofa bed. I asked him to clarify if it was a proper single bed OR a sofa bed as they are different things. So which is it?? He kept chopping and changing his mind saying it is a proper single bed and it is also a sofa bed. He kept talking over me which got me so angry. I asked him to stop speaking whilst I was speaking. I did end up swearing at him, that's how angry he made me. He should definitely NOT be on the desk, and I haven't even got there yet!!! What is my daughter going to be sleeping on? Why was my booking changed? I have stayed in Premiers so many times over so many years and have never had this negative experience ever before. Premier Inns, what on earth are you doing employing people who have no idea about customer service????? Or the difference between a proper single bed and a sofa bed????? If I could change my booking or get a refund I would be doing that but I have a non-refundable booking, mores the pity. I want an urgent and immediate response.
    23 november 2016|
    Svar Vis alle 3 svar
    Svar fra WhitbreadHotels | Hotellrepresentant |
    Hi there I'm sorry to read that you're unhappy. Please contact our Guest Relations team on 0333 003 0025 and the team will assist you further. Kind regards Elaine
    1
    stemme
    Google-oversetting
    ThisIsMyOpinion2
    Anyone have a direct phone number for this hotel please? Urgently need it..... thanks in advance.
    22 november 2016|
    Svar Vis alle 2 svar
    Svar fra WhitbreadHotels | Hotellrepresentant |
    Hi there You can give the team a call on 0333 777 3963 (# Option) and they'll assist. I hope this helps. Samantha
    1
    stemme
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