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Fra anmeldelsen : Extremely unsatisfied with everything av VITS Sharanam
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Extremely unsatisfied with everything
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Viral P skrev en anmeldelse jun. 2018
10 bidrag2 nyttig-stemmer
+2
Following key points: - very poor cleanliness and hygiene - towel quality is horrible - no napkins provided - no proper maintenance and always wet floor due to a.c. - no hotel restaurant - no proper place for breakfast - due to on going renovation, hotel and rooms smell with
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Dato for oppholdet: juni 2018
Svar fra Do H, Front Office ManagerVITS Sharanam
Besvart 3. jul. 2018
Dear Mr Viral, Greetings from VITS SHARANAM THANE!!! Thank you for your valuable feedback. At the outset, please accept my sincere apologies for the concerns you faced. We are committed to providing a delightful experience for each and every one of our guests. Please rest assured that all your grievances have been addressed and shared with our team for immediate improvement. On behalf of our entire VITS SHARANAM Team, we thank you for your patronage and request that you treat this as an isolated incident and hope that you visit us again during your next visit to VITS SHARANAM Assuring you of our best attention and personalized services at all times. Thanks & Regards REHAN GOKAK
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