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Hi, Thought it unfair to write a bad review on trip advisor regarding the fish and chips we had this evening 28th July around 19:30 hours because we have been regular users of your shop since we moved to Aldwick just over a year ago and also used your shop over many years when on holiday in the area and we always sing your praises to friends and family and must say this is the first time ever We have had either poor standard fish or chips from your shop :
Bit disappointed with tonight's offering as in our opinion both the chips and fish were not up to your normal standard: The chips were by in large hard end bits with no real chips to speak of and the fish can't quite put me finger on it except that the quality was just not up to the standard we have enjoyed just seemed a bit on the watery side; Perhaps you might know why that was but not enjoyable.
28 juli 2015|
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Svar fra SmallfryPagham | Hotellrepresentant |
Hi Michael, i appreciate you asking a question rather than leaving bad feedback. I'm sorry to hear you didn't enjoy your meal tonight. i'm not really sure why it wasn't up to our usual standard. The new crop potatoes are... Mer
Hi Michael, i appreciate you asking a question rather than leaving bad feedback. I'm sorry to hear you didn't enjoy your meal tonight. i'm not really sure why it wasn't up to our usual standard. The new crop potatoes are quite hard to fry at the moment but should be improving over the coming weeks. We were very busy tonight so maybe your fish was slightly rushed and undercooked. Strangely we have had a really good review for our fish and chips tonight on Facebook, so hopefully this is just a one off event and your next visit will be a good one. Please mention this next time you come in and we will be happy to refund your purchase for today.