Dear Catharina B,
Please, first of all thank you to have chosen your TUI FAMILY LIFE Alcudia Pins as your Holiday Destination.
It has been a great pleasure for us to have hosted your holidays.
Thank you for your praises of the hotel, its facilities, the food in all our restaurants, the staff and the cleanliness. We all in the hotel strive ourselves at maximum to provide the best possible experience to all our guests. We are happy to know you have enjoyed your stay with us.
Thank you for your comments, please note, we will enforce our non-sunbeds reservation system and collect more towels when seeing the beds are unoccupied.
We are already looking forward to welcoming you back again, so please, if for your next visit, you would like to contact me directly, please do not hesitate to do so to miguel.rojas@nordotel.com; I will be pleased to assist you as much as possible.
Best regards,
Miguel Rojas.