Finn noe annet. - Novotel Suites Berlin City Potsdamer Platz Hotel

Dear Liss Hege Bj,

thank you for taking the time to tell us about your experience at the Novotel Suites. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We regret that you did not have enough facilities for four people. In this case, you can always ask the reception for extra towels and they will be kindly provided. We have also checked the air condition in your room. Our technical team did not find any technical problems.

You are right in saying that it can be noisy outside due to traffic. On the other hand, you are staying in the very center of Berlin, in a convenient location where you can reach all the main attractions in just a few minutes.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Novotel Suites Berlin City Potsdamer Platz
Anhalter Straße 2
10963 Berlin