Good afternoon, and thank you for choosing to stay at Ibiscos Garden and for taking the time to review our Hotel. We are very glad that you thoroughly enjoyed your stay with us and that you appreciated, enjoyed and highly rated Ibiscos Garden Hotel, its rooms, its beds, its amenities, the pool areas and bars, our entertainment programme and the genuinely friendly and caring approach of our staff. We hear your remark about the unavailability of services around the pool, and we regret that we have to say that it may have been a result of lack of communication, as we have two fully serviced pool bars (one by each large pool), serving coffee, drinks, refreshments, smoothies and snacks. Once more, thank you for your custom as well as for your positive review! We hope we will have the opportunity to welcome you back some time in the future. With our best wishes from Rethymno, Crete.