Pass på tingene dine. Anbefaler ikke dette hotellet da du risikerer at de ansatte stjeler verdisaker fra hotellrommet ditt. I tillegg må du forvente lang ventetid på å få respons ved henvendelse om dette, og da uten å bli imøtekommet på noen som helst måte når du først får respons.
Dear Jeannette R,
Thank you for your review.
I would like to look back at your situation and say that we did everything we could to help you with your lost item.
At no point did we refuse your contact and an extensive search was made to find what you claimed was lost in your room at Villa Copenhagen.
After we asked you for any evidence to show us that you own it, you didn't even have a single photo that would show us that you are actually the owner or any receipt that would confirm the above.
Instead you went to google and sent us a picture of some random item and claimed it was the item that you want back.
Our hotel manager contacted you several times, but you did not want cooperation or our help at that moment.
I hope that if there was something lost that you found it, because I really don't know what other reason there would be for the actions you took after we tried to help you.
In any case, thank you for your review and we wish you a pleasant Sunday.
Kind regards,
Emina Adilovic
Assistant Guest Relation Manager
Villa Copenhagen
Meget flott hotell, særdeles god service og fint rom. Fikk oss en overraskelse når vi skulle ut å bade i det som så ut som et godt og varmt utebad. Her var det kun 28 grader og føltes som kaldt, gikk rett inn i badstuen istede. Kjedlig om man liker og bade, men dette var det opplyst om på infoskjermen på rommet at var fordi de skulle spare energi. Litt kjipt på et generelt høy standard hotell, ellers meget fornøyd. Sentralt.
Dear Brooomle,
Thank you for taking the time to write a review regarding your stay in Villa Copenhagen.
Great to hear that you enjoyed your room and that service in the hotel was up to your standards.
I would like to mention that our pool is a heated pool with 28 degrees and not really a hot tub that many are expecting.
We are really proud of the fact that the pool heating comes from our cooling system and it is a really wonderful contribution to the planet from our side in a sustainable way.
We thank you for the review and hope that in the future we will have the opportunity to welcome you again in the heart of Copenhagen.
Kind regards,
Emina Adilovic
Assistant Guest Relation Manager
Villa Copenhagen
Flotte utsmykninger og kunstverk.Deilige senger og sengetøy.Noe upersonlig for oss og for mye støy i court yarden, der den eneste åpne baren lå.Møtte få ansatte da vi ordnet inn og utsjekk selv, men veldig hyggelig og service minded ansatte ved frokost.Kjedelig lokasjon.Ikke vært pengene, synes vi.Vi liker fortsatt skt Petri med sin lokasjon.
Dear MaBikrLA,
Thank you for taking the time to write us a review regarding your stay in Villa Copenhagen.
I'm glad to hear that you liked the decoration of the hotel because it reflects a lot on the atmosphere of the city itself.
Copenhagen is a big city and I'm sure there is something interesting for everyone who comes here.
Our hotel has a special energy that not everyone can recognize, and that's okay. I am glad that you tried our hotel and we are certainly here for you if you want to visit us sometime in the future.
Sending you kind regards,
Emina Adilovic
Assistant Guest Relation Manager
Villa Copenhagen
Mitt andre besøk på hotellet, denne gangen hadde jeg gleden av å bo 3 netter.
Pent hotell, varm velkomst av personalet og en hyggelig courtyard man kan slappe av i. Frokosten inneholder alt man kan ønske seg.
Veldig behagelige senger og gode produkter på badet.
Beliggenheten er topp, rett ved både togstasjon, Tivoli og Rådhusplassen.
Gleder meg allerede til mitt neste besøk
Dear tmiverse,
Thank you for taking the time to write us a review regarding your stay in Villa Copenhagen.
I’m happy to hear that you loved the Hotel, and that stay at Villa Copenhagen worked out for you.
Great to hear that you loved the breakfast experience as it is one of the highlights of the hotel with delicious home made food.
I thank you for the time you have dedicated to writing us your comments and I am certainly at your disposal if you want to add some more feedback.
Kind regards,
Emina Adilovic
Assistant Guest Relation Manager
Villa Copenhagen
Bodde 2 netter med samboeren i dette flotte hotellet 👌 Godt gjennomtenkt hotell med meget god service. Veldig bra frokost på hotellet. Ligger i nærheten av Tivoliet og sentralstasjonen. Ute basseng med solsenger tilgjengelig. Anbefales på det sterkeste.
Dear 155 shahriarj,
Thank you for taking the time to write us your valuable review regarding your stay in Villa Copenhagen.
It is great to hear that you loved the hotel and pointed out so many wonderful things that you enjoyed.
Our team is really doing the best possible to make everyone stay wonderful and to make sure that you will become our regular guest.
We hope that we will have the opportunity to welcome you again at our hotel and provide you with one more wonderful experience.
Until the new visit we are sending you kind regards from Copenhagen.
Kind regards,
Emina Adilovic
Assistant Guest Relation Manager
Villa Copenhagen
