The location is absolutely superb, with Strøget, restaurants, shops, Tivoli and Hovedbangården just around the corner. The staff were amazingly service minded, with help, smile and friendliness. The breakfast had a great selection and was very good. The room we had was quiet, nice temperature and was nice and clean. The only thing we were not happy with was the door to the bathroom. There was a sliding door in glass, which was a lot of noise when we moved it, and it was not possible to close the door completely again. There was a 4 - 5 cm opening to the room, which we didn't think was okay. Otherwise we had a great stay and will definitely return to Scandic Palace
Dear Guest,
We would like to express our thanks for this wonderful and kind review, we really appreciate your time taken.
Fantastic to hear you found our location useful, and the room to be well heated and cozy.
We are extremely proud of our staff here, so your positive comments are not suprising, but very welcome. We will bring your comments forward to all staff here at the hotel, as guests experiences like yours is what we strive to achieve. :o)
In regards to the glass door space, we are actively looking at a solution for this as we see the inconveniance it can cause.The reason for the gap is however a safety matter as it is a glass door, so a temporary fix is unfortunately not possible.
Once again, thank you so much. We hope to have the wonderful pleasure of welcoming you back.
Warm regards,
Samuel Malpiedi
Guest Relations Manager