Dear leniekeren,
Thank you very much for taking the time to share your feedback with us on TripAdvisor. We truly appreciate your valuable insights and are delighted to hear that you found our hotel to be centrally located and satisfactory overall.
We understand that the check-in process may have taken longer than expected, and we apologize for any inconvenience this may have caused. Your safety and security are our top priorities, and while some of our safety protocols may have contributed to your extended check-in time, please know that they are in place to ensure the well-being of all our guests. Additionally, we acknowledge that the individual check-in preference of your meeting organizer may have also impacted the wait times at reception. We appreciate your understanding and patience in this matter.
As for your experience with the meeting food, we appreciate your feedback. We are continuously striving to enhance the quality and variety of our offerings, and your input will certainly help us in this endeavor.
Thank you once again for sharing your thoughts with us. We genuinely value your feedback and hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.
Warm regards,
João Ferreira
Guest Relations Manager
Radisson Blu Plaza Hotel, Oslo