Dear guest,

thank you very much for taking the time to share your experience with us.
We are sorry that you did not felt comfortable in ou hotel.
The airport is 1,5 km away from the airport, so the shuttle takes maximum around 10 minutes to be there. Sometimes beacuse of traffice it could take a bit longer.
As well the bus is running every 30 minutes, starting at 5 in the morning. Almost 15 and 45 from the airport to our hotel.

Your feedback regarding the restaurant is already forwared to our kitchen and restaurant manager.

Again we are very sorry for the inconvenience you had during your stay.
Our team always strives to make the stay as pleasant as possible for our guests. Your feedback is important for us to make your stay as comfortable as possible during your next stay.

Best regards
Your team from the NH Frankfurt Airport