Hello Mars j
This is how your review, in Norweign, translates........
The food is ok, but it takes too long. We have been here 2 times. 1 for dinner and 1 for lunch. Dinner we sat waiting for 1 hour, 30 on food !! And for lunch over 40 min, for a sandwich! There were not once so many people. There are too many restaurants, me both more people, less time and better food. Never again here
I am disappointed that you were not happy on both occasions and I sincerely apologise for your severe upset.
To be honest no one recalls any problems on that day so I´m not sure if you made your complaint know to the servers so they could make amends. We have also been short staffed in the kitchen so when people arrive in mass, without booking a table it can throw the kitchen out and cause delays.
I do know that no one has ever waited 1 and a half hours for their food.
In July and August we serve in excess of of 300 people per day so if many customers arrive at the same time there will normally be a wait.
All our food, even in the summer is cooked freshly to order so takes longer because we don´t cut any corners.
I do hope you will give us another try, book a table, and we will hopefully give you first class service and food.