Sentral beliggenhet, flotte rom og ett fantastisk bad! Servicen til resesjonen var eksepsjonell og profesjonell. Fikk hjelp med både taxi til hotellet fra flyplassen og de ordnet taxi tilbake også. Meget god ventilasjon på rommet og renhold var utmerket!
Dear emiliemarie2023,
Thank you for taking the time to share your positive experience during your recent stay at our hotel. We are thrilled to hear that our location, rooms, and bathroom met your expectations. We strive to provide a comfortable and enjoyable environment for our guests, and we are glad to know that you were satisfied with your accommodations.
It was a pleasure having you as our guest, and we look forward to welcoming you back to our hotel in the future. Should you require any further assistance, please do not hesitate to reach out to us.
Warm regards,
Weronika Kmieć
Guest Relation Specialist
Radisson Hotel & Suites, Gdansk
Fint hotell med topp beliggenhet i gamlebyen. Mulig å få rom inn mot atrium, slik at det er rolig utenfor. Det mest negative var at rommet var ekstremt varmt! Og det var umulig å få det kaldere. Vi sov med vinduet på vidt gap hver natt. Spaet på hotellet var helt ok, ett basseng, boblebad og et par badstuer samt steam badstu. Ikke noe ordentlig garderobe, best å skifte på rommet. Frokosten var helt ok.
Dear Riereiser,
Thank you so much for taking your time to leave us your rating! We appreciate each and every opinion and rating that we receive from our guests as we believe they allow us to grow and improve. As a Radisson hotel we try to do our best to have the best possible service available for our guests, therefore we thank you again for your opinion and we will take out all necessary conclusions from the suggestions we hear from you. We hope to meet you again in the future, so you can see how we have improved!
Yours truly,
Weronika Kmieć, Guest Relation Specialist
Radisson Hotel & Suites, Gdańsk
Dette er negativt :
Veldig harde senger !
Bråkete rom pga bygging så velg rom mot vann hvis mulig .
Ikke rengjøring mere enn en dag på de 4 dagene vi var der … måtte spørre etter do-papir , 2 små doruller på 4 dager . ( 4 pers) ???
Dårlig frokost , er bilder av bacon på hjemmesider men ifølge servitør hadde de det kun 1-2 ganger i uka . Det ble byttet mellom stekt sopp, bønner og pølser de 4 dagene vi var der . « tragisk»
Dette er positivt:
Fine rom og delikate baderom. ( vi hadde studio)
Fint basseng og spa område.
Ligger veldig sentralt .
Hyggelig personal .
Velger ett annet Hotel neste gang , harde senger , lite rengjøring og dårlig frokost .. da må prisen være lavere .
Dear linn29,
Thank you for your feedback and for taking the time to write about your experience. Thank You for appreciating our beautiful city and the location of the hotel. We are pleased that the bathroom in your room was satisfactory and you managed to use the facilities of the hotel. Thank you for appreciating our staff who every day try to make the stay of all guests perfect. We are also very sorry that our breakfast offer did not meet Your expectations. Our kitchen staff lead by our amazing chef is constantly working on the menu, so that it can be as adjusted to our guests' needs as possible. Nevertheless, we sincerely hope to see you soon again, so that your experience might be even better than the last time.
Yours truly,
Weronika Kmieć, Guest Relation Specialist
Radisson Hotel & Suites, Gdansk
Det var ikke noen ting som var galt med oppholdet. Grunnen til at jeg gir 3/5 er mer standarden på hotellet, sammenlignet med hva jeg forventet. På bildene ser hotellet mye bedre ut enn i virkeligheten. Jeg synes det virker som at mesteparten av midlene gikk til resepsjon og bar. Rommet hadde små senger (queen size), som vi ikke synes var gode å sove i. Rommet så også slitt ut, for å være et 4 stjerners Radisson hotell. Svart maling på dørhåndtak var slitt, en del hakk i gulv og noe maling var skrapet av pga. slitasje. Ingen room-service meny på rommet, så jeg regner med de ikke tilbyr room-service.
Dear thomashjertaker,
Thank you for your feedback and for taking the time to write about your experience. In our hotel we have different standards of rooms and each has different size. We appreciate your suggestion about our room, we will try to improve our services. In our hotel we have room service and menu is in our TV.
On behalf of our entire team at Radisson Hotel & Suites, Gdańsk, we are sorry that you weren’t wowed by your stay with us.
Nevertheless, we sincerely hope to see you soon again, so that your experience might be even better than the last time.
Yours truly,
Weronika Kmieć, Guest Relation Specialist
Radisson Hotel & Suites, Gdansk
Rent og ryddig hotell! Supert plassert midt i sentrum der du har alt du trenger innen en liten gå avstand. Lydtette rom!! Var bygningsarbeid uttenfor vinduet vårt som vi ikke hørte snuftet av. Trenger ikke prøve andre hotell enn det her, for det var helt topp! Bra spa med god massasje til en bra pris.
Dear oscme02,
Thank you so much for the highest score available for our hotel! We appreciate this very much and are glad to see that your expectations were fully met! As a Radisson hotel we treasure all of our guests and their memories in order to make them the most memorable therefore, there is nothing more gratifying for us than the satisfaction of our guests! We hope to be able to see you again in the future!
Yours truly,
Weronika Kmieć, Guest Relation Specialist
Radisson Hotel & Suites, Gdansk
