Dear ElenaSJ,

Thank you very much for getting in touch with us to rate your recent visit at Hard Rock Cafe Kraków. Also thanks for your honest description of what you were not happy with. We are really sorry that you felt that the service made you feel let down. We've already shared your comment with our Management Team and Server Department.
Yes, we are one of the smallest Hard Rock Cafe, but we have a great location in historical building with unique view on Main Market Square, and we used to be very busy...
On the other hand we're very thankful that you write that the food was OK.
We really hope that you will give us a chance to make things right in the future, but the buillding will stay the same ;)

All best regards.

Hello hegehauge,

Thank you very much for getting in touch with us to rate your recent visit at Hard Rock Cafe Kraków.
We are happy we lived up to your expectations of what makes Hard Rock Cafe Kraków so special - portions and service. Sorry for the fries.
We hope to welcome you back again in the near future! ;)

Best regards.

Hello Stian
Thank you wery much for taking your time to write a comment about your time in our venue and description what you weren't happy with. We'alredy passed your comment to our Management Team. We hope you will visit us again to have another opportinity to check how cool we are:) All best!

Thank you so much for taking the time to leave feedback on your recent visit to Hard Rock Cafe Kraków. We are happy we lived up to your expectations of what makes Hard Rock Cafe Kraków so special - food served in rock'n'roll style! We hope to welcome you back again in the near future! ;)

Hi Catherine
Thank you for choosing Hard Rock Cafe Kraków during your stay in Kraków and for submitting such a kind review. Of course we can't wait for your next visit! We're only too glad that you appreciated our delicious food and chatty service:) We hope that we can welcome you again when you return to Kraków in future! All best;)