Spiste både frokost og middag samme dag. Flott beliggenhet ved julemarkedet, god mat og god service til fornuftig pris! Mye folk, ble litt ventetid på middagen, eneste som var negativt...
Dear ArildBH,
Thank you for choosing our restaurant! Delicious food, friendly staff and a pleasant atmosphere - this is the Hard Rock Cafe Kraków. Great location is another advantage of this place. Nice to hear, your lunch in Hard Rock Cafe Kraków was so delicious that you came back for dinner. Thanks to your comment, we had the opportunity to find out that regardless of the waiting time, our food impressed you.
We're waiting for your next visit!
30–34 av 4 280 anmeldelser
Hadde en fin familie lunsj, med super oversikt over et julepyntet torg.
Bra service og veldig bra mat! De yngste syns dette var helt topp!!
Dear triumph1050r,
Thank you for being with us and letting us know you had a great time in Hard Rock Cafe in Krakow. It's great to know, that we've met your expectations! You noticed correct - Hard Rock Cafe will always be on top thanks to delicious food, friendly staff and a pleasant atmosphere.
We're happy that you enjoyed your experience with us and we’re looking forward to having you again as a guest in our restaurant.
Best regards from Hard Rock Team.
HRC i Krakow er helt ok, men på ingen måte revolusjonerende. Sammenlignet med andre HRC vi har vært på var det en smule skuffende. Maten var helt ok, men nådde ikke opp til forventningene. I tillegg var det kaldt i lokalet.
Dear 893elisabethl,
Thank you for taking the time to post a review of our Hard Rock Cafe Kraków.
We are always striving for excellence and I am very sorry that your experience wasn't so good and knowing that we have failed you. We have been facing some serious technical problems with hitter and we did our best to solve it as fast as it was possible.
We really hope that you'll give us another chance to make things right for you in the future.
Best regards.
Ventet lenge på bord pga mange gjester, noe som var greit nok. Hyggelige kelnere, men maten var helt absurd dårlig. Bestilte burger som kom svidd og tørr og med usmeltet ost. Burgerbrødet smakte alt for søtt, og måltidet var generelt usmakelig. Lokalet var trangt og veldig kaldt.
Dear Ida92TH,
Thank you for taking the time to post a review of our Hard Rock Cafe Kraków.
We're sorry to read that the burger you received did not lived up to your expectations or to our usual high standards. We really hope that you'll give us another chance to make things right for you in the future.
All best.
Først og fremst; altfor dårlig lokale. Vi fikk bord i 3. etasje og der var det så trangt at det var lite hyggelig. Altfor mange bord skviset inn på altfor lite plass. Vi bestilte tre hovedretter, to til oss voksne og en til en jente på tre. Det tok litt tid å få mat, men når den først kom var den god. Kjøkkenet glemte den ene retten, og treåringen måtte vente i 20 minutter til på maten. Personalet stresset mye og det var lite oppfølging. Bare to jentetoaletter og køen for å komme inn strakk seg ut i trappa.
Dear ElenaSJ,
Thank you very much for getting in touch with us to rate your recent visit at Hard Rock Cafe Kraków. Also thanks for your honest description of what you were not happy with. We are really sorry that you felt that the service made you feel let down. We've already shared your comment with our Management Team and Server Department.
Yes, we are one of the smallest Hard Rock Cafe, but we have a great location in historical building with unique view on Main Market Square, and we used to be very busy...
On the other hand we're very thankful that you write that the food was OK.
We really hope that you will give us a chance to make things right in the future, but the buillding will stay the same ;)
All best regards.
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