Det lukter kloakk når man kommer inn og servitørene virker til å mislike jobben sin veldig. Helt OK mat men ikke verdt pengebe
Hello Linn!
Thank you for taking the time to let us know about your visit to Hard Rock Cafe Kraków. We are sorry to see that your experience was worth only 3 stars.
We're sorry to hear the experience was spoiled with our service. We always strive to provide the best service as you can always expect when you visit Hard Rock Cafe around the world. We're sorry for the smell you've noticed during your visit - were facing some technical problems lately, which are solved by now.
On the other hand, many thanks for appreciating our food. Our legendary dishes are made with fresh ingredients and unique recipes.
We hope you'll give us chance to make things right for you and visit us again!
Best regards!
32–36 av 4 439 anmeldelser
Spiste både frokost og middag samme dag. Flott beliggenhet ved julemarkedet, god mat og god service til fornuftig pris! Mye folk, ble litt ventetid på middagen, eneste som var negativt...
Dear ArildBH,
Thank you for choosing our restaurant! Delicious food, friendly staff and a pleasant atmosphere - this is the Hard Rock Cafe Kraków. Great location is another advantage of this place. Nice to hear, your lunch in Hard Rock Cafe Kraków was so delicious that you came back for dinner. Thanks to your comment, we had the opportunity to find out that regardless of the waiting time, our food impressed you.
We're waiting for your next visit!
Hadde en fin familie lunsj, med super oversikt over et julepyntet torg.
Bra service og veldig bra mat! De yngste syns dette var helt topp!!
Dear triumph1050r,
Thank you for being with us and letting us know you had a great time in Hard Rock Cafe in Krakow. It's great to know, that we've met your expectations! You noticed correct - Hard Rock Cafe will always be on top thanks to delicious food, friendly staff and a pleasant atmosphere.
We're happy that you enjoyed your experience with us and we’re looking forward to having you again as a guest in our restaurant.
Best regards from Hard Rock Team.
HRC i Krakow er helt ok, men på ingen måte revolusjonerende. Sammenlignet med andre HRC vi har vært på var det en smule skuffende. Maten var helt ok, men nådde ikke opp til forventningene. I tillegg var det kaldt i lokalet.
Dear 893elisabethl,
Thank you for taking the time to post a review of our Hard Rock Cafe Kraków.
We are always striving for excellence and I am very sorry that your experience wasn't so good and knowing that we have failed you. We have been facing some serious technical problems with hitter and we did our best to solve it as fast as it was possible.
We really hope that you'll give us another chance to make things right for you in the future.
Best regards.
Ventet lenge på bord pga mange gjester, noe som var greit nok. Hyggelige kelnere, men maten var helt absurd dårlig. Bestilte burger som kom svidd og tørr og med usmeltet ost. Burgerbrødet smakte alt for søtt, og måltidet var generelt usmakelig. Lokalet var trangt og veldig kaldt.
Dear Ida92TH,
Thank you for taking the time to post a review of our Hard Rock Cafe Kraków.
We're sorry to read that the burger you received did not lived up to your expectations or to our usual high standards. We really hope that you'll give us another chance to make things right for you in the future.
All best.
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