Veldig tørr burger og chips. Eneste som trekker opp er aircondition på en varm dag, og en vennlig servitør.
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Veldig tørr burger og chips. Eneste som trekker opp er aircondition på en varm dag, og en vennlig servitør.
Dear 204runer,
Thank you very much for your feedback and description of what you were not happy with. We are sorry to read, that food did not live up to your expectations or to our usual high standards. Your comment about our burgers will be taken on board and shared with the team, especially Kitchen Department. At Hard Rock Cafe our chefs always work to very high standards and we are sorry that during this visit you did not leave feeling you had enjoyed a typically awesome Hard Rock experience. On the other hand, great to know, that the quality of service was to your liking.
We do hope that you will visit Hard Rock Cafe Kraków again and give us another chance to make things right for you in the future. Rock on!
24–28 av 4 474 anmeldelser
Var god mat og drikke på Hard Rock kafé, god service vær det også. Men veldig høy musikk. Vet det er en kafé med rock, men musikken var så høy at det var problem å prate med de ved samme bord.
Dear Turisten16,
Thank you for taking the time to let us know about your visit to Hard Rock Cafe Krakow. We are sorry to see that your experience was worth only 3 stars. Please remember that you can always ask for one of our Managers and suggest to turn down the music volume. On the other hand, thanks for appreciating amazing American cuisine, cold drinks and friendly staff.
We are waiting for your next visit! Best regards from Staff Team.
En kjent klassiker som ikke skuffer. Mye mat for pengene, men noe treg service enkelte ganger som trekker litt ned.
Dear HeleneL1993!
Thank you so much for your lovely review. Nice to hear, that you have had a great time in our Hard Rock Cafe Kraków. The quality of our food and high standards never let our Guests down. Conversely, we aim to meet the demand and expectations of Guests.
Looking forward to welcome you back soon again! Rock on!
Maten er god, lokalene kule, beliggenheten perfekt.. Og servicen er av laveste kvalitet. Ikke et smil å få, lang ventetid på mat, lite omtanke. Et polsk fenomen?
Dear mariannehajem!
Thank you for your honest review! We are sorry to see that your experience was worth only 3 stars. We are sorry to read, that the quality of service didn't meet your expectations. Long waiting time is not a habit at Hard Rock Cafe Kraków. Specific notes have been passed on to our Management Team.
On the other hand, thank you for your opinion about our amazing American food and ideal location. We are so proud to be located in the center of fabulous Kraków.
We believe, next time you visit us you'll be stunned by our improvement. Best regards!
Veldig hyggelige ansatte og veldig god mat som ble servert raskt. Anbefales på det sterkeste. Fint lokale.
Dear annikensv18!
Thank you so much for your positive review about your time at Hard Rock Cafe Kraków. It's great to know, that we've met your expectations! Many thanks for appreciating our atmosphere, delicious food and attentive staff. Our mission is to create authentic experiences that rock to our guests!
Waiting for your next visit! Rock on!
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