Dear Mr Ulven13,
Thank you very much for taking the time to review your recent stay at Danubius Hotel Astoria.
It is nice to learn from your feedback that you were content with our central location, I hope you could make the most of your stay in Budapest. Furthermore, thank you for your compliments on our lavish breakfast, I hope it was a great start of your days.
At the same time, I regret that the size of the room, especially the bathroom did not live up to your expectations. Also, I am sorry that your peaceful stay was disturbed by some noises coming from the AC. It is regretful that we were not aware of this issue, since our reception staff could have rectified the problem by checking the functioning of the thermostat with the maintenance or by finding another room for you in order to make your stay more pleasant with us.
Next time, please do not hesitate to contact our helpful staff, should you have any questions or requests, since they are happy to help you anytime.
In spite of your mixed feelings, I hope you enjoyed your stay in Budapest and that we will have the chance to accommodate you again here during your following visit.
Kind regards,
László Zsida
Front Office Manager