Dårlig madrass da den var preget av lang tids bruk. BØR byttes. Vi snudde den rundt for å slippe ligge i en grop.. God mat, men begrenset tilgang på kaffe da denne forsvant etter frokost. Bare 2 poser på rommet. Mer
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Dårlig madrass da den var preget av lang tids bruk. BØR byttes. Vi snudde den rundt for å slippe ligge i en grop.. God mat, men begrenset tilgang på kaffe da denne forsvant etter frokost. Bare 2 poser på rommet. Mer
Vis mindreDear RoaldD12,
Thank you very much for your feedback! While we are happy that you had a pleasant stay at the hotel, we deeply regret that you were inconvenienced owing to the condition of the mattress in your room. It is sad to know, that we were not able to correct the situation on the time it appeared. Please rest assured that your well-being amongst us is extremely critical to us. With this, I have taken up your experiences with the concerned department managers such that we can undertake immediate corrective action.
The entire team joins me in looking forward to the pleasure of welcoming you back amongst us again as it will only be a delight.
Kind Regards,
Margarita Guščina
Guest Relations Manager
vi var 2 natter i riga med 7 jenter. det var perfekt sted midt i centrum. Frukost var megedt godt men maten fra resturangen var ganske dårlig. Veldig mange små resturanger i nærheten og mange kjøpecenterer
Dear jentetur2018,
I would like to thank you for the time spend on leaving a review about your recent stay at Opera Hotel and SPA. I am delighted to witness that you had a great time in Riga with your friends. In addition, I am glad to hear that the location was convenient for shopping and touristic purposes. I do regret to hear that you did not like Boulevard 33 restaurant menu, please rest assured your comments were passed to the management in charge for the future improvements.
We are looking forward to meeting you soon in Opera Hotel and SPA,
Kind regards,
Margarita Guščina
Guest Relations Manager
Vi bodde på hotellet i tre netter på et stort, flott rom med utsikt til togstasjonen, gatekrysset og parken. Det var kort vei til Gamlebyen, parkene og handlegata. Spaavdelingen var liten, men et godt utvalg av behandlinger, og de ansatte der er dyktige og vennlige.
Dear wisby2018,
Thank you for your positive feedback shared with the rest of the travelers. I am delighted to witness that you liked your stay at Opera Hotel and SPA. Moreover, I am glad to hear that, you managed to have a proper rest in SPA and enjoyed the treatments. Please rest assured that your kind comments were passed to SPA team, which is doing their best to craft memorable experiences for the guests.
We are looking forward to welcoming you soon in Opera Hotel and SPA,
Kind regards,
Margarita Guščina
Guest Relations Manager
Veldig hyggelig betjening, rent og pent, god frokost og fantastisk grei beliggenhet ift. gamlebyen og kollektivtransport. Benyttet spa og fine behandlinger, bør bookes på forhånd.Booket rom via aroma.com og det fungerte utmerket.
Dear Dagny O,
Thank you for your feedback shared with the rest of the travelers. I am delighted to witness, that you enjoyed hotel ’s location, room cleanliness, breakfast selection and services offered at Opera Hotel and SPA. In addition, I am glad to hear that you managed to have rest in our SPA.
We are looking forward to welcoming you with us once again at Opera Hote and SPA,
Kind regards,
Margarita Guščina
Guest Relations Manager
Vi var tre venner som reiste sammen og vi ønsket derfor et rom sammen. Vi fikk et flott, stort og rent rom til en billig penge. Det var ordnet med ekstraseng på rommet som fungerte utmerket, Det var også klargjort med morgenkåper o.l også for den "ekstra" personen på rommet, og de husket å fylle opp med håndklær for tre personer hver eneste dag. Må også nevne at beliggenheten til hotellet er helt utmerket da det ligger like ved sentralstasjonen og et par minutters gange unna gamlebyen :)
Dear Marte V,
I am delighted to hear that, you had a great trip to Riga and truly enjoyed the service of Opera Hotel and SPA. I would like to assure you that your kind comments had been passed to our caring HK team, which is working with pleasure on making the guests stay as a memorable one. In addition, I absolutely agree with you that location of Opera Hotel and SPA is convenient, since it allows visiting the most important destinations of the city, as well as, the Old Town.
We are looking forward to welcome you once again in Riga with your friends and family in the future,
Kind regards,
Margarita Guščina
Guest Relations Manager
Fint hotell med trivelig personale. God frokost. Mangel på aircondition og mye bråk fra trafikken trekker ned opplevelsen. Vifte på rommet; øreplugger og ei god seng gjorde at vi er veldig fornøyd med hotellet til tross for dette. OK spa avdeling i kjelleren. Prøvde ikke noe behandling .