Dear vicki268!
Thank you very much for your stay at the Tallink Hotel Riga and your comments. We constantly work on improving our guests’ satisfaction, therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us.
We are sorry to hear that this time we could not meet your expectations and our standards concerning the room cleaning and we would like to agree that situation of not paying attention to such a details does not meet our standards. We have shared your feedback with our housekeeping team for the purpose of bringing needed improvements.
Looking forward to welcome you again in our Tallink Hotel Riga and we hope that next time we will satisfied you more, so you could rate us with the highest rating.
With kind regards,
Una Matisova
Tallink Hotel Riga