Dear Lunde,
First of all, we would like to thank you for the time you spend to review us.
Nevertheless, we are very surprised by your comment. Indeed, you did not specify that you have been upgraded. While you paid the minimum room rate possible. We always try to make our guests happy when it is possible.
Also, you do not explain why you did not like the food, the restaurant and the bar. Maybe, it is because you have never eaten at the restaurant and had a drink at Palais Sebban.
We can’t understand how you can judge something you did not try?
Finally, we recognize that our Hammam-Massage is only for one person at a time. However, is a part of the Riad and a service we offer in order to satisfy our guest but we are not a Spa.
Next time, do not hesitate to speak directly with us, we are very understanding and we only want to make your stay with us comfortable.
We hope you enjoyed your Moroccan experience and you will be back.
Best regards,