Dear RoyE418,
In the first instance, I would like to use the opportunity, and thank you for choosing InterContinental Moscow Tverskaya hotel, and the IHG brand.
Apart from that, I am grateful to you for taking time to tell us about your recent experience at our property. Please know that your review is extremely valuable for us as we are constantly striving to make everything possible in order to ensure the highest services quality. And I am pleased to know that we managed to create a pleasant accommodation period for you.
Indeed, we will continue doing in the same strain in order to to deliver upon your expectations and needs.
We will be glad to welcome you back at InterContinental Moscow Tverskaya hotel.
Yours sincerely,
Adelia Seifetdinova
Guest Relations Supervisor