Thank you for your feedback. We have been having large groups of children for may years at the hotel, the majority of which have been very successful. The issue with this group was lack of control by the adults supervising the group. It was by far one of the worst we have dealt with in many years. Absolute no control of the young persons, who were allowed to run riot around the property, impacting the the stay of our other guests. As a hotel we will learn from this experience, and I do hope you put more effort and management into your future stays in other hotel properties. You have a lot to learn on how to behave in social co-habitation establishments.
Yours Sincerely
Andrew Charlton
General Manager