Dear Arne B,
Thank you for having chosen Melia Tortuga Beach Resort & Spa for your winter holidays and for having set aside some time to share your holiday experience with us.
I am very pleased to read that you have enjoyed your stay with us and that the room, the pools, the restaurants as well as the staff service are all according to your expectations. We try our best to satisfy the needs of each one of our customers and we are also aware that it is not always easy to please everyone as each person has a different preference.
It’s great that you had a nice week and it’s even more pleasing to know that you will be returning again soon with your children. As you are already familiar with our services I hope that this time both you and the children can make the most of your holidays with us.
It will be a pleasure to welcome you to our hotel next week, we are at your disposal for any information or assistance.
Kind regards,
Jose Luis Cuevas