Nydelig beliggenhet ved sjøen,bra mat og bra service.Særlig Antonio,superhyggelig og hjelpsom.Han fikset booking på Americanos,en strålende sjømatrestaurant i Santa Maria, den grillede blekkspruten der var nydelig. Stedet kam absolutt anbefales,både for barnefamilier og voksne uten barn
Dear Ole Petter M,
We are grateful that you have selected Melia Tortuga Beach Resort & Spa for your holidays and for the time that you have set aside to tell us about your holiday experience.
Firstly, we would like to thank you for your kind comments regarding your recent stay. From reading your description we are pleased to notice that we have met your holiday expectations and that not just the service at each outlet but also the staff services have all contributed to a wonderful holiday. We sincerely thank you for the compliments to our team.
Thank you once again for your contribution and for recommending our Hotel to future guests, our team is already looking forward to welcome you back more often in the future.
Kind regards,
Meliá Tortuga Management Team
God service. Trivelige folk som jobber her.
Veldig fornøyd med Antonio. Smiler alltid og er alltid hyggelig. Har gitt oss mye god informasjon om aktiviteter her på øya, og vil bestilte en tur. God pris på turen og fikk sett store deler av øya. Veldig fornøyd med dette.
God temperatur, fint område og fine bassenger.
Dear 959christofferw,
We are grateful that you have selected Melia Tortuga Beach Resort & Spa for your holidays and for the time that you have set aside to tell us about your holiday experience.
Firstly I would like to thank you for your kind comments regarding some aspects of our services as well as our staff. From reading your description we are pleased to notice that we have met your holiday expectations and that not just the service at each outlet but also the staff services have all contributed to a wonderful holiday.
Thank you sincerely for having recommended our hotel to future guests, we hope that we can have the opportunity to welcome you to our resort again in the near future.
Kind regards,
Melia Tortuga Management Team
Heldig med været kjempe fin, blå himmel stor leilighet. Mat og drikke var også god kvalitet betjening hyggelig . Smil så smiler de tilbake. I barene er det ikke kø kultur ned briter og italienere som sprenger seg foran høflige skandinaver, dette kunne de i barene gjort noe med. Men høflige som de kapp verde folka er så betjener de disse uhøflige først. Stedet og øya anbefales men husk ikke stå bakerst i bar køen
Dear Kainsi,
Thank you for having chosen Melia Tortuga Beach Resort & Spa for the second time for your holidays and for having taken the time to review our hotel and share it with us and with fellow travelers online. Sorry to reply in english but we wasn't able to translate our answer to Norwegian.
It is a pleasure to perceive that you have had an enjoyable stay with us and that the different aspects of our services as well as the staff friendliness have all contributed to this positive experience. We thank you for both the positive and the not so positive points that you have brought to our attention in your description, we will forward it to the department in charge for their consideration.
We thank you once again for your contribution and we hope that we can look forward to welcoming you as our guests again in the not so distant future.
Kind regards,
Melia Tortuga Management Team
Vi hadde et hyggelig opphold. Rommet var litt slitent, med en dusj som ikke hang som den skulle og et fønerstativ (?) som ramlet ned. Renholdet kunne også vært bedre, men helt ok. De ansatte gjorde en god jobb uten den store entusiasmen med noen unntak. Maten i bufféen var ok. Savnet muligheten til å få laget en skikkelig salat til lunch. Salatblader var sjelden vare. Vi spiste på Ocean og den italienske til middag en gang hver og begge hadde nydelig mat. Spiste flere ganger på strandrestauranten til lunsj. Helt ok. Litt kjedelige salater. Stranda på utsiden av hotellet var fin å se på, men vi kunne ikke bade der pga bølger. Gikk bort til nabostranda som lå innenfor en molo og badet der.
Dear Kristin H,
Thank you for having chosen Melia Tortuga Beach Resort & Spa for the second time for your holidays and for having taken the time to review our hotel and share it with us and with fellow travelers online.
Sorry to reply in ingles us we wasn't able to translate our answer to Norwegian.
It is a pleasure to perceive that you have had an pleasant stay with us and that the different aspects of our services as well as the staff friendliness have all contributed to this positive experience. We thank you for both the positive and the not so positive points that you have brought to our attention in your description, we will forward it to the department in charge for their consideration.
We thank you once again for your contribution and we hope that we can look forward to welcoming you as our guests again in the not so distant future.
Kind regards,
Melia Tortuga Management Team
Takk til alle på Melia Tortuga som gjorde ferien til en drøm. Maten på restauranter og buffe var god og variert. De ansatte, Nerlene, William, Ivan, Patrick, Romario og Bruno for å nevne noen var serviceinnstilt, hjelpsomme og hadde alltid ett smil om munnen. Strendene var milelange og kritthvite. Vi kommer gjerne tilbake.
Dear 68oddr,
Thank you for having chosen Melia Tortuga Beach Resort Spa for your family holidays and for having taken the time to tell us about your holiday experience through Tripadvisor. Sorry to write in English but I do not speak Norwegians.
From reading your review it’s a pleasure to perceive that you have enjoyed your holidays and that our services, our food, our staff were all according to your expectations. We take comments and feedback from our guests seriously, we always would like to know what you think as it is important also to see ourselves from the point of view of our guests and develop a service that best adapts to your needs. We appreciate your kind comments regarding our staff, we believe that it is important to interact with our guests and make them feel welcome and at home during their stay at our resort.
We are delighted to hear that you will return as we are already looking forward to welcoming you and your family as our guests again in the near future.
Warmest regards,
Melia Tortuga Management Team
