Dear Voyage757392,
Firstly, we would like to thank you for having chosen our resort for your holiday, as well as taking the time to write a review about your experience with us.Thanks to comments and ratings like yours, we have received the Travelers' Choice Tripadvisor award as the best hotel in Spain and 8th in the world to travel to as a family in 2019.
We are happy to hear you had a great time at our resort, and that all your family could enjoy it with you. If you decide to visit us again, you may be interested to know that our hotel will be closing during the month of May this year to undergo a refurbishment, keeping in mind neccesary renovations and proposals from guests. We will be refurbishing bathrooms and furniture in the bungalows, plus adding air conditioning as a standard facility. Other general areas, such as the pool and restaurant will also be refurbished during this time.
With this in mind, we hope that you will return to us in the near future.
Kindest Regards,
Alexis Santana
Director HD Parque Cristóbal Tenerife