Dear Guest,
Thank you for your candid review of your recent stay at our hotel.Your feedback is very valuable to us, as we want to improve us with each and every stay.We greatly appreciate your comments, thank you so much for your nice words, it means a lot to us that you were satisfied with our hotel as well as our staff and our food.
As you know, our hotel has huge gardens, many plants, so its very difficult to avoid bugs that live in the nature, to come from balconies and open windows sometimes in rooms too.
As far for the noise from the hall and towels on pool beds , we are very sorry for those disturbances. Everybody are kindly requested to respect peace of other guests and do not leave towels on pool beds if not using them (we have also big sign at the poll for that), but those requests sometimes are not fulfilled it.
We hope to welcome you back whenever you like.
With much appreciation,
Ideal Beach Hotel Management